Returns and Refunds
Refund & Return Policy
At Yamalinclothes, your satisfaction is our top priority. We want you to love what you ordered — and if something isn't right, we're here to make it easy.
Return Window You may request a return within 30 days of receiving your order — no rush, no stress.
Return Conditions Items must be:
- Unworn and unwashed
- Free from damage, stains, or odors
- In resalable condition (original packaging not required)
Non-Returnable Items
- Final sale items
- Items that have been worn, washed, or altered
- Items damaged due to customer misuse
How to Return
- Email us at linc9722@gmail.com with your order number and reason for return
- We'll respond within 1–2 business days with easy return instructions
- Return shipping cost is the customer's responsibility, unless the item is defective or incorrectly shipped — in that case, we cover it
Refunds Once we receive and inspect your return, we'll process your refund within 5–7 business days to your original payment method.
Exchanges We happily accept exchanges for items that are defective, damaged, or incorrectly shipped. Contact us within 30 days of delivery.
Not Sure About the Size? We'll Help Before You Order. International return shipping can be costly, and we never want you to feel stuck. Before placing your order, simply email us at linc9722@gmail.com with your height and weight — we'll personally recommend the best size based on the garment.
Fit Isn't Right? Let's Find a Solution. If your order arrives and the fit isn't quite what you expected, please reach out before arranging a return. Depending on the situation, we may be able to offer a partial refund so you can keep the item — saving you time and shipping costs. We believe in fair, flexible solutions.
Contact Us 📧 Email: linc9722@gmail.com 📱 Phone: +86-13825863009
We typically respond within 1–2 business days. We're always happy to help! 😊