Returns and Refunds
Refund & Return Policy
We accept returns within 15 days of receiving your order.
Return Eligibility
To be eligible for a return, items must meet the following conditions:
Items must be unused and in original condition.
Items may be tried on, but must not show signs of wear or affect resale.
Original packaging is preferred but not required.
We do not accept returns for items that are worn, damaged, or altered.
Non-Returnable Items
Final sale items are not eligible for return or refund.
Return Process
To initiate a return, please contact us at:
Please include your order number and reason for return. Our team will provide return instructions.
Customers are responsible for sending the item back. We do not provide return pickup services.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved, your refund will be processed within 5–10 business days to your original payment method.
Shipping Fees
Original shipping fees are non-refundable.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping method.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery. We will resolve the issue as quickly as possible.
Order Cancellation
Orders can be canceled within 12 hours of purchase. After this time, the order may already be in processing or shipment.
Shipping Notice
All orders are shipped from our fulfillment center in China via reliable international logistics partners such as YunExpress.
Delivery times may vary depending on destination and customs processing.
If you have any questions, feel free to contact us. We are here to help.
Thank you for choosing Yamalinclothes.